Operations

At OCBC Bank, we offer opportunities across our group.

Currently no vacancy in this area

Assistant Manager, Central Control (Ref: CA/IOPD-CCD/AM/INT)

Responsibilities

  • ​Process New Account Opening for individuals / companies in accordance with guidelines on regulatory, such as AML, KYC, CDD and ECDD
  • ​Perform daily customer/account maintenance , account clean up exercises, project review, such as high risk customer review, account reactivate and customer information update
  • ​Ensure branch operating procedures are properly complied
  • ​Assist Section Head to review and give suggestion for improvement / reengineering of current work flow and report any irregularities timely
  • ​Assist unusual or difficult customer problems or refers to the proper department if necessary
  • ​Handle authenticates/countersigns documents or correspondence for other oversea branches
  • ​Provide coaching, support to subordinates
  • ​Build up and maintain good customer relationship with internal and external customer for business growth
  • ​Handle of incoming calls and email inquiries from internal and external parties
  • ​Prepare monthly, half- yearly and yearly return and statistics
  • ​Perform other duties assigned by supervisors from time to time

Requirements

  • ​Diploma or above
  • Minimum 5 years’ relevant experience in Banking industry
  • Familiar with the processing of corporate account opening
  • Good interpersonal and communication skills
  • Outgoing, independent and self-motivated

AVP / Manager - Document Management and Central Mailing (Ref: CA/GAD-DMS/INT)

Responsibilities

  • ​Supervise a team on daily operations and performance of Document Management Services, Scanning, Warehousing Management and Central Mailing for the Bank
  • ​Manage services and contracts with service providers including logistic & disposal services and letter shopping services
  • ​Ensure vendors to carry out all tasks in accordance with standing instruction and entire process and service level are met
  • ​Source, analyze and negotiate quotes and contracts for the services managed by the team, ensuring cost effective management
  • ​Provide administrative support to the management, including in house and statutory reporting
  • ​Participate in ad hoc projects and other duties as assigned

Requirements

  • ​Bachelor's degree or above in Business Administration or related disciplines
  • ​Minimum 5 years' relevant experience in record management service and central mailing function, with supervisory experience is preferred
  • ​Hands on experience in record retention and vendor management will be an advantage
  • ​Hands on experience in supporting management team and vendor management will be a plus
  • ​Good team player, strong sense of responsibility and good communication skills
  • ​Proficiency in both written and spoken English and Chinese
  • ​Proficient in Microsoft Office including MS word, PowerPoint and Excel

Assistant Vice President, Procurement (Ref: YMH/GA-AVPP/INT)

Responsibilities

  • ​Manage procurement (non-IT) and contract negotiation, follow approved work steps and ensure compliance on entire procurement process
  • Assist section head to implement contract & vendor management, outsourcing management, carry out due diligence check of vendors
  • Manage cross departmental tenders and ensure all related procurement activities are in compliance with internal policy
  • Conduct new vendor research, request for information, request for proposal and coordinate final vendor selection among stakeholders
  • Negotiate vendor contracts in partnership with Legal Division, ensuring compliance on our quality, performance, and Bank’s interests
  • Preparation on (a) MIS report, (b) data analysis and (c) response / documentation to address enquiry from control units
  • Handle ad hoc task when required

Requirements

  • ​Bachelor's degree in Business Administration, Purchasing & Supply Management or related disciplines
  • ​Minimum 5 years’ relevant experience in procurement, vendor & contract management, outsourcing service, and handle procedure & compliance policy
  • ​Resourceful, independent and be able to work under pressure
  • ​Good supervisory and communication skills
  • ​Proficiency in both written and spoken English and Chinese
  • ​Proficient in Microsoft Office

Assistant Vice President, Loan Documentation (Ref: CA/OPD-LNO-AVP/INT)

Responsibilities

  • ​​Prepare and review of standard facility letter, loan and security documents for corporate customers
  • Act as checker on standard facility documents for a selected portfolio of corporate customers
  • Review and ensure that all non-standard documentation are drafted in accordance with the Bank's prevailing documentation policies and guidelines
  • Liaise with external legal counsel and other stakeholders, if required, on the preparation of non-standard facility documents
  • Ensure compliance of all conditions precedent, including but not limited to all facility and security documents, prior to implementation of credit facilities
  • Act as custodian officer in the proper safe-keeping of original facility documents in vault
  • Follow-up with Business Units on the submission or satisfaction of all conditions subsequent
  • Ensure due compliance of the Bank's relevant policies and guidelines
  • Review documentation-related management reports for Branch Management, Head Office and regulatory authorities; and
  • Participate in ad hoc projects and launch of new products

Requirements

  • ​Bachelor's degree or holder of professional qualifications in relevant disciplines
  • ​Attained qualification in Law or Legal Studies will be a definite advantage
  • ​At least 8 years of relevant experience in credit documentation, with no less than 4 years at supervisory level
  • ​Self-motivated with a strong sense of responsibility, good time management and attentive to details
  • ​Satisfactory coaching and supervisory skills, preferably with prior experience in managing a small team
  • ​Good team player with excellent interpersonal, communication, organizational and negotiation skills
  • ​Fluent in both spoken and written English and Chinese
  • ​Proficiency in Mandarin will be an advantage
  • ​Good knowledge in MS Office (Word, Excel, PowerPoint and Access)

Assistant Manager, Loan Processing (Ref: CA/OPD-LNOSO/INT)

Responsibilities

  • ​​Prepare all loan documents include offer letters, guarantee and charge forms etc. for corporate clients
  • ​​Check the completeness and correctness of documents before loan disbursement and/or credit limits set-up
  • ​​Liaise with valuation / properties agents and follow up with the valuation reports
  • ​​Handle credit limit loading, loans disbursement, roll-over and settlement process
  • ​​Handle and supervise loans repayment & maintenance functions
  • ​​Assist in other ad hoc tasks as assigned

Requirements

  • ​​Diploma or above
  • ​​Minimum 5 years’ relevant experience in Banking industry
  • ​​Familiar with credit administration or loans processing duties
  • ​​Good interpersonal and communication skills
  • ​​Outgoing, independent and self-motivated

(Candidate with less experience may be considered for the post of Bank Officer, Loan Processing)

Assistant Manager, Retail Operations (Ref: CA/OPD/BO-Retail/INT)

Responsibilities

  • ​​Handle fixed deposit and retail account transactions
  • Support reconciliation of outward clearing and verification of inward clearing daily
  • Handle SWIFT transaction in an accurate and timely manner
  • Handle enquiries from various departments and overseas branches
  • Participate in the assigned UAT/BCP/project execution
  • Perform other duties as delegated and assigned by the department head

Requirements

  • ​Tertiary education with minimum 5 years of relevant experience in banking industry
  • ​Good knowledge in retail banking products and services, including current savings, fixed deposit related transactions handling
  • ​Possess knowledge of cash handling will be an advantage
  • ​Knowledge in SWIFT application is a plus
  • ​Good interpersonal, communication and analytical skills
  • ​Good team player and able to work under pressure
  • ​Good command of both written and spoken English and Chinese, proficiency in Mandarin will be an advantage
  • ​Good PC skills in Microsoft Office Applications

Assistant Vice President, Retail Operations (Ref: YMH/ROP-AVP/INT)

Responsibilities

  • ​​Act as a supervisor of outward/ inward remittance team in the department
  • Check and verify SWIFT payment instructions
  • Scan Remittance transactions and report any suspicious items including Money-Laundering and Sanctioned / High Risk Countries activities to AML/CFT Compliance Officer by submitting STR form
  • Answering enquiries from both internal and external customers
  • Act as a back-up for supervising Transactions (saving/current account/fixed deposit) processing team in the department
  • To ensure and review the bank policy and procedure is update and compliance with various regulations/ policies
  • Knowledge in handling retail accounts (savings and current) and fixed deposit operations is an advantage 

Requirements

  • ​​Bachelor's degree in any discipline
  • Minimum 8 years’ banking experience in remittance operations and 5 years of which in a supervisory level
  • Good Knowledge in SWIFT application
  • Possess in depth knowledge in transaction screening
  • Good interpersonal, communication and analytical skills
  • Good team player and able to work under pressure
  • Good command of both written and spoken English and Chinese, proficiency in Mandarin will be an advantage

(Candidate with less experience may be considered for the post of Manager)

Currently no vacancy in this area

Bank Officer, Remittance (Ref: YMH/RMT-BO/INT)

Responsibilities

  • ​​​Handle remittance enquiries from customers and staff
  • ​​​Check and verify blacklist records and detect suspicious money laundering transactions
  • ​​​Perform inward/outward remittance, including data entry, document filing and record keeping
  • ​​​Co-ordinate with various departments and branches in provision of remittance services
  • ​​​Handle other duties as assigned by supervisors

Requirements

  • ​​​Post-secondary education or above
  • ​​​Attention to details
  • ​​​Customer focus with good communication skill
  • ​​​Good PC knowledge, including MS Word, Excel and Chinese word processing

Currently no vacancy in this area

Currently no vacancy in this area