How can we help you with your Personal Account?
"Protect your Personal Digital Keys; Beware of Fraudulent Links!” Do not divulge your login details or one-time password to anyone.
Report Lost ATM Card or Credit Card (852) 3199 9000
Report Suspicious Transaction (852) 3199 9188 and press "1" after language selection
Personal Banking
| Personal Banking | (852) 3199 9188 |
| Premier Banking | (852) 3101 2388 |
| Credit Card | (852) 2543 2223 |
| Auto Finance | (852) 2281 9888 |
| HK Property Mortgage | (852) 2921 6682 |
| Overseas Property Financing | (852) 2201 5088 |
| Unsecured Loan | (852) 2201 7800 |
| Service Quality | (852) 3110 0590 |
Business Banking
Report Suspicious Transaction (852) 2815 9919, press "1" after language selection.



