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Report Lost ATM Card or Credit Card (852) 3199 9000

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Personal Banking

Personal Banking (852) 3199 9188
Premier Banking (852) 3101 2388
Credit Card (852) 2543 2223
Auto Finance (852) 2281 9888
HK Property Mortgage (852) 2921 6682
Overseas Property Financing (852) 2201 5088
Unsecured Loan (852) 2201 7800
Service Quality (852) 3110 0590

Business Banking

Report Suspicious Transaction (852) 2815 9919, press "1" after language selection.