Our mobile banking service has been fully upgraded to enhance your banking experience. Starting March 2026, Automated Phone Banking will be limited to account balance inquiries and Hong Kong Dollar transfers only. Please contact our customer service officer to understand how to register for mobile banking, enabling you to manage your finances with greater ease and convenience.

To provide quality service to customers, the Online Business Account Opening platform and Online Business Loan Application platform will not be available on 22 Mar 2026(Sun) from 9am to 3pm due to OCBC Bank (Hong Kong) maintenance activities.

As part of our ongoing effort to enhance our banking services, the Whampoa Estate Branch (Address: 8-10 Tak Man Street, Whampoa Estate, Hunghom) will be temporarily closed from 27 April 2026 (Monday) to 28 June 2026 (Sunday) for a comprehensive renovation. The branch is expected to reopen on 29 June 2026 (Monday). During the renovation, please visit Tsimshatsui Branch for banking services. Click here for details.

Western Branch (Address: 139-141 Des Voeux Road West, Sai Ying Pun) will be closed with effect from 4 May 2026 (Monday), please visit Main Branch for banking services. Click here for details.

Please be aware that fraudulent callers may attempt to contact you, pretending to be bank staff in order to obtain your personal or financial information, or to request payments or money transfers. Do NOT share personal, banking, or password information over the phone. Always verify the caller’s identity by contacting the bank directly, either by visiting your nearby branch or calling the bank.

To strengthen your protection, all fund out transactions from dormant accounts through Personal Internet Banking and Mobile Banking are now fully blocked. This helps reduce potential risks and safeguard your funds. To conduct transactions, please click here for instructions on how to reactivate a dormant account.

"Protect your Personal Digital Keys; Beware of Fraudulent Links!” - Beware of SMS and emails claiming to be from OCBC Bank (Hong Kong). Our SMS and emails will NEVER contain links asking you to click on them to access your bank accounts or to provide sensitive personal information. Do not divulge your login details or one-time password to anyone. Click here for more details.

Security alerts: News on suspicious and fraudulent websites. (Click here) to read more.