Empowering you to bank safely and securely
Discover our suite of security features and anti-scam tips – ensuring your hard-earned money stays with you.
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Anti-Money Laundering / Countering the Financing of Terrorism and Sanctions Notice
As a global financial hub, Hong Kong is exposed to money laundering, terrorist financing and proliferation financing (collectively, Financial Crime) risks. The potential social and economic damage brought by these illicit activities to Hong Kong and the international financial markets is immense and severe. This is because such activities may involve drug dealings, illegal arms dealings, extortion, kidnapping, corruption, tax evasion, unlicensed money lending, terrorism activities and other serious crimes. These will not only lead to an increase in crime, but also bring harm to legitimate businesses. In order to safeguard the OCBC Group as well as our customers’ business reputation, assets and interests, we will proactively take measures to combat financial crime.
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Prevention on Fraud and Financial Crime
To prevent fraudsters using customers' lost identity cards to impersonate them and conduct unauthorized banking transactions (such as withdrawals or transfers from the customers' accounts) or change the customers' contact information registered with the Bank, customers are reminded to inform us immediately to confirm or update existing personal or business details in the following circumstances:
- Loss and subsequent replacement of identity documents previously provided to the Bank.
- Customer becoming aware of any suspicious circumstances e.g. customer's statements or account details are suspected to have been compromised or stolen.
Under the above circumstances, please inform us forthwith by calling our customer service hotline. In case there is new information update, please carry your original documents and visit any of our branches for confirmation.