OCBC provides a one-stop digital payment collection solution covering multiple card schemes including VISA, MasterCard, UnionPay and JCB, as well as American Express and Octopus Card. Whether you run a physical or online store, your customers can complete payments easily with credit cards, contactless payments, mobile payments (such as Apple Pay, Samsung Pay, Google Pay), and QR code payments.
Merchant Solutions
Make digital and online payments a breeze for your customers
Have us enable your business to receive VISA, MasterCard, UnionPay and JCB payments and more.
Benefits to your business
You Can Easily Accept Payments For:
In-Store Sales and Services
- POS Terminals: Reduce cash loss in your business with a terminal that accepts credit and debit card payments across VISA, MasterCard, UnionPay, American Express and JCB, as well as Octopus Card.
- Contactless Payments: Speed up transactions. With Visa payWave, Mastercard PayPass and UnionPay QuickPass, your customers can pay with just a tap of their credit/debit card.
- Mobile Payments: A quicker and easier way for customers to pay. With Apple Pay, Samsung Pay and Google Pay, your customers never have to spend time finding their wallet or card again.
- QR Code Payments: Accepting QR code payments is faster than accepting cash. Let your customers pay simply by scanning a QR code from a digital wallet.
- POS Terminals: Reduce cash loss in your business with a terminal that accepts credit and debit card payments across VISA, MasterCard, UnionPay, American Express and JCB, as well as Octopus Card.
- Contactless Payments: Speed up transactions. With Visa payWave, Mastercard PayPass and UnionPay QuickPass, your customers can pay with just a tap of their credit/debit card.
- Mobile Payments: A quicker and easier way for customers to pay. With Apple Pay, Samsung Pay and Google Pay, your customers never have to spend time finding their wallet or card again.
- QR Code Payments: Accepting QR code payments is faster than accepting cash. Let your customers pay simply by scanning a QR code from a digital wallet.
Online Store
- 3D Secure: Adds an authentication step to online card payments, your customer confirms the transaction with a one-time password, so only the cardholder can authorise the payment.
- Tokenisation: Avoid storing credit card data in your system by converting your customer's credit card details into a "token ID". This keeps critical information away from hackers and helps reduce PCI scope due to lessened security compliance.
- Direct Payment Link: A payment link is emailed to your customer, who then inputs the credit card details and completes payment using a one-time password. As the transaction is 3D Secure and authorised by the cardholder, it protects you from any chargeback claims.
- Recurring Payments: For businesses providing subscription-based goods and services. Submit the recurring payment details to OCBC's portal for processing and OCBC will deduct the amount to be collected from the cardholder's account. This service is also available for non-recurring payments.
- Virtual Payment Terminal: Allows you to process orders made over the phone or online.
- 3D Secure: Adds an authentication step to online card payments, your customer confirms the transaction with a one-time password, so only the cardholder can authorise the payment.
- Tokenisation: Avoid storing credit card data in your system by converting your customer's credit card details into a "token ID". This keeps critical information away from hackers and helps reduce PCI scope due to lessened security compliance.
- Direct Payment Link: A payment link is emailed to your customer, who then inputs the credit card details and completes payment using a one-time password. As the transaction is 3D Secure and authorised by the cardholder, it protects you from any chargeback claims.
- Recurring Payments: For businesses providing subscription-based goods and services. Submit the recurring payment details to OCBC's portal for processing and OCBC will deduct the amount to be collected from the cardholder's account. This service is also available for non-recurring payments.
- Virtual Payment Terminal: Allows you to process orders made over the phone or online.
Frequently Asked Questions for OCBC’s Merchant Solution for Digital Payment
What payment methods does OCBC's Merchant Solutions support?
How long does it take for funds to be settled through OCBC's Merchant Solutions?
With OCBC's solution, funds can be settled as early as within 1 working day, helping to improve your cash flow. Our electronic payment collection solution lets you avoid relying on cash transactions, reducing cash loss while giving you greater flexibility in managing your funds.
Which businesses can apply for OCBC’s Merchant Solutions?
Any company incorporated in Hong Kong is eligible to apply. OCBC's solution is designed for SMEs, helping you collect payments easily and grow your business. Offering more payment methods not only increases sales but also makes it more convenient for customers to pay.
Can OCBC support both in-store and online payments?
Yes. OCBC's solution covers both in-store sales and services and online stores. In-store, credit card terminals support contactless and mobile payments, making checkout easier and simpler, while online, internet payment solutions let you offer your products and services to customers anytime, anywhere.
We also offer e-commerce tools such as 3D Secure authentication, tokenisation (protecting card data and reducing PCI compliance scope), direct payment links and recurring payments.