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Core Banking System Upgrade in Progress: We are performing the core banking system upgrade from 8:00 p.m. HKT on 16 October 2026 (Friday) to 12:00 noon HKT on 18 October 2026 (Sunday) for service quality and efficiency enhancement. Please try again later. Click here for details and the latest updates. We apologize for any inconvenience caused.
Credit Card/Business Card Security Alerts: Stay safe online with our latest Security Tips. (Click here) to learn more.
Online Business Account Opening (OBAO) and Online Business Loan Application (OLA) services will be unavailable during Core Banking System Upgrade period. If you would like to open a business account or apply for a business loan, please leave your contact details via our Business Account Opening Enquiry Form or Business Loan Enquiry Form.
Tsuen Wan Wealth Management Centre will be relocated to Shop 103, 1/F, Tai Hung Fai (Tsuen Wan) Centre, 55 Chung On Street and be renamed as Tsuen Wan Premier Banking Centre on 21 Dec 2026; Tsuen Wan Branch will be relocated to the same premises including its G/F on 15 Feb 2027. Click here for details.
Tokwawan Road ATM (Address: Shop Nos. 105 & 116, G/F, 237 A Tokwawan Road, Tokwawan) will be closed with effect from 1 Dec 2026 (Tuesday), please visit Whampoa Estate Branch or Yaumati Branch for banking or ATM services. Click here for details.
Please note that the VISA Infinite Credit Card Service Hotline 3199 9800 will be discontinued effective 31 December 2026. For credit card enquiries, please call OCBC Credit Card Service Hotline 2543 2223.
Remittance Services: Hong Kong Branch Cut-off Time (Monday to Friday), Click here for details.
Please stay alert of suspicious instant messages or phone calls by scammers impersonating OCBC Bank staff, who may claim to offer loans at low interest rates and lured the victims into providing their personal bank account details, address proofs and income proofs. If in doubt, please verify directly with the bank through official channels.
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Please be aware that fraudulent callers may attempt to contact you, pretending to be bank staff in order to obtain your personal or financial information, or to request payments or money transfers. Do NOT share personal, banking, or password information over the phone. Always verify the caller’s identity by contacting the bank directly, either by visiting your nearby branch or calling the bank.
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"Protect your Personal Digital Keys; Beware of Fraudulent Links!” - Beware of SMS and emails claiming to be from OCBC Bank (Hong Kong). Our SMS and emails will NEVER contain links asking you to click on them to access your bank accounts or to provide sensitive personal information. Do not divulge your login details or one-time password to anyone. Click here for more details.
Security alerts: News on suspicious and fraudulent websites. (Click here) to read more.






