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Core Banking System Upgrade Completed: Thank you for your patience. Click here for details and the latest updates.

Credit Card/Business Card Security Alerts: Stay safe online with our latest Security Tips. (Click here) to learn more.

Tsuen Wan Wealth Management Centre will be relocated to Shop 103, 1/F, Tai Hung Fai (Tsuen Wan) Centre, 55 Chung On Street and be renamed as Tsuen Wan Premier Banking Centre on 21 Dec 2026; Tsuen Wan Branch will be relocated to the same premises including its G/F on 15 Feb 2027. Click here for details.

Tokwawan Road ATM (Address: Shop Nos. 105 & 116, G/F, 237 A Tokwawan Road, Tokwawan) will be closed with effect from 1 Dec 2026 (Tuesday), please visit Whampoa Estate Branch or Yaumati Branch for banking or ATM services. Click here for details.

Please note that the VISA Infinite Credit Card Service Hotline 3199 9800 will be discontinued effective 31 December 2026. For credit card enquiries, please call OCBC Credit Card Service Hotline 2543 2223.

Remittance Services: Hong Kong Branch Cut-off Time (Monday to Friday), Click here for details.

Please remain vigilant against suspicious calls, SMS messages, emails, or instant messages from individuals impersonating bank staff who may offer loans at low interest rates and attempt to obtain your personal, banking, or financial information or induce you to make payments or fund transfers; if in doubt, do not disclose any information and verify the request directly through the Bank’s official channels.

"Protect your Personal Digital Keys; Beware of Fraudulent Links!” - Beware of SMS and emails claiming to be from OCBC Bank (Hong Kong). Our SMS and emails will NEVER contain links asking you to click on them to access your bank accounts or to provide sensitive personal information. Do not divulge your login details or one-time password to anyone. Click here for more details.

Security alerts: News on suspicious and fraudulent websites. (Click here) to read more.