Extended Service Hours at Tai Po Branch on 06 and 07 Dec 2025. Click here for more details.

We are committed to assisting customers impacted by the Tai Po fire incident. If you require urgent assistance, please contact our dedicated hotlines: (852) 3102 2838.

Please be aware that fraudulent callers may attempt to contact you, pretending to be bank staff in order to obtain your personal or financial information, or to request payments or money transfers. Do NOT share personal, banking, or password information over the phone. Always verify the caller’s identity by contacting the bank directly, either by visiting your nearby branch or calling the bank.

Starting from End Jul 2025, if you’ve subscribed Push Notification in our “OCBC Hong Kong” Mobile App, SMS notifications will be replaced. We will send transaction alerts and important updates via push notifications and email. Click here for details.

We are thrilled to unveil our newly revamped Internet Banking platform inspired by you. Get ready for an easier, smarter, and more secure way to manage your finances anytime, anywhere. Click here to learn more.

"Protect your Personal Digital Keys; Beware of Fraudulent Links!” - Beware of SMS and emails claiming to be from OCBC Bank (Hong Kong). Our SMS and emails will NEVER contain links asking you to click on them to access your bank accounts or to provide sensitive personal information. Do not divulge your login details or one-time password to anyone. Click here for more details.

OCBC(Hong Kong) issued statement on fraudulent website on 24 July (click here), 22 Aug (click here), 15 Sep (click here), 18 Sep (click here), 19 Sep (click here), 22 Sep (click here), 13 Oct (click here), 14 Oct (click here) and 21 Oct (click here) respectively.