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Due to high traffic volume, some customers may experience a longer waiting time when calling our hotlines. Kindly wait patiently or call later. Alternatively, customers may also send us email to “ebc_hk@ocbc.com” for assistance. We apologize for the inconvenience caused and appreciate your understanding.
Service Enquiry Hotline 2815 1123
Credit Card Customer Service Hotline 2543 2223
Credit Card Interest-Free Installment Plan Service Hotline 3199 9898
  2967 8322 (Fax)
MPF Service Hotline 2272 8888
Mortgage Service Hotline 2921 6682
Auto & Equipment Finance Service Hotline 2281 9888
SME Working Capital Finance Service Hotline 2633 0628
Telematic Banking Service 2815 5211
eBanking & ATM Card Service Customer Service Hotline 3199 9188
ATM Card and Credit Card 24-hour Report Lost Hotline 3199 9000
Outward Remittance orenquiry@ocbc.com
Inward Remittance irenquiry@ocbc.com
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