| Due to high traffic volume, some customers may experience a longer waiting time when calling our hotlines. Kindly wait patiently or call later. Alternatively, customers may also send us email to “ebc_hk@ocbc.com” for assistance. We apologize for the inconvenience caused and appreciate your understanding. |
| Service Enquiry Hotline |
2815 1123 |
| Credit Card Customer Service Hotline |
2543 2223 |
| Credit Card Interest-Free Installment Plan Service Hotline |
3199 9898 |
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2967 8322 (Fax) |
| MPF Service Hotline |
2272 8888 |
| Mortgage Service Hotline |
2921 6682 |
| Auto & Equipment Finance Service Hotline |
2281 9888 |
| SME Working Capital Finance Service Hotline |
2633 0628 |
| Telematic Banking Service |
2815 5211 |
| eBanking & ATM Card Service Customer Service Hotline |
3199 9188 |
| ATM Card and Credit Card 24-hour Report Lost Hotline |
3199 9000 |
| SWIFT |
WIHBHKHH |
| Outward Remittance |
orenquiry@ocbc.com |
| Inward Remittance |
irenquiry@ocbc.com |
| Branch Code |
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| Customer Feedback |
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| If you have any comments on our products and services, please click here to contact us. |
